Refunds & Returns
Damage - We offer refund or replacement of products that arrive in damaged condition. Please notify us by phone or email within 48 hours of the delivery. After proper notification, we will arrange the return of your product. Once received, we will ship a replacement if available, or refund the entire purchase including the shipping.
30-DAY MONEY-BACK SATISFACTION GUARANTEE
Defects or other reasons - If you are not satisfied with your purchase, it can be returned for 30 days from the delivery date, according to these policies:
1. We refund the full purchase price of the item, minus any shipping and exchange fees.
2. The customer is responsible for the return shipping charges.
3. We must receive the merchandise in the same condition as it was when you received it.
Custom orders are not refundable.
Please contact us to receive a return authorization and instructions before returning any merchandise. After receiving return authorization please ship your product to:
1000 Jefferson Ave.
Elizabeth, NJ 07036
Always use an insured and traceable delivery method for returns. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.